Shipping and Returns
Shipping of your parcel
Parcels are generally shipped within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without a signature. Parcels can also be shipped via UPS Extra and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional fees. Regardless of the chosen delivery method, we will send you a link to track your parcel online.
Shipping costs include handling and packaging fees as well as postage. Handling fees are fixed, while shipping costs vary depending on the total weight of the parcel. We recommend grouping all your items into a single order. We are unable to combine two separately placed orders, and shipping fees apply to each of them. Your parcel is shipped at your own risk, but special care is taken with fragile items.
Box dimensions are appropriate, and your items are properly protected.